Policy Privacy

Last Updated: June 2026

This Privacy Policy describes how Bernecker’s Wholesale Nursery, a division of Costa Farms, LLC (“we”) collects, uses, stores, and discloses your Personal Information when you visit berneckers.com (the “Site”) and engage with us online. This Privacy Policy does not apply to external third-party websites that we may link from our Site. We encourage you to read the privacy policies of those third-party websites.

Our Site may contain links to other websites that we do not operate or control. This Privacy Policy does not apply to the information practices of any third party whose website may be accessible through our Site.

1. Collecting and Using Personal Information

When you visit the Site, we collect certain information about your device and your interaction with the Site. We may also collect additional information if you contact us for customer support or submit an inquiry through our contact form. In this Privacy Policy, we refer to any information that can or could be used to uniquely identify an individual (“Personal Information”).

Device and Digital Information

Examples of Personal Information collected: version of web browser, IP address, location, time zone, preferred language, internet service provider or mobile carrier, device type, operating system, cookie information, what pages you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, monitor security of our systems, and to perform analytics on Site usage to optimize our Site.

Source of collection: collected automatically when you access our Site using cookies, log files, URL parameters, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our Site host (Squarespace) and data analytics providers.

Contact Form Information

Examples of Personal Information collected: name, company name, email address, phone number, and any message content you submit through our contact form.

Purpose of collection: to respond to your wholesale inquiry, provide customer support, and follow up on account requests.

Source of collection: directly from you when you submit the contact form.

Disclosure for a business purpose: shared with our Site host (Squarespace) and customer relationship management platforms used internally by our team.

2. Sharing Personal Information

We share your Personal Information with service providers for the purposes described above. For example:

• We use Squarespace to host our website. You can read more about how Squarespace uses your Personal Information here: squarespace.com/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

• We use Google Analytics to help us understand how visitors use the Site. You can read more about how Google uses your Personal Information here: policies.google.com/privacy. You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout. We have disabled Google Signals and do not share Google Analytics data with other Google products or services for advertising or personalization purposes.

• We do not sell your Personal Information to third parties. We do not use your data for behavioral advertising or retargeting.

3. Retention

Contact form submissions and inquiry information are retained only as long as necessary to respond to your request and maintain our business records. We do not retain payment information, as we do not process payments through this Site. If you would like us to delete your information, please contact us using the details at the end of this policy.

4. Automatic Decision-Making

We do not engage in fully automated decision-making that has a significant effect using customer data.

5. California Residents — CCPA

If you are a resident of California, you have specific rights regarding your Personal Information as defined under the California Consumer Privacy Act of 2018 (CCPA). These rights include:

• The right to know what Personal Information we collect, use, disclose, or sell.

• The right to request deletion of your Personal Information.

• The right to opt out of the sale or sharing of your Personal Information. We do not sell or share your Personal Information.

• The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, you may submit a request by visiting our Do Not Sell or Share My Personal Information page or by emailing us at [email address]. You will need to provide us with personal information in order for us to verify your request. We will verify your request and respond within the timeframe required by applicable law.

6. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use cookies to support basic site functionality, analyze site traffic, and improve your browsing experience.

You can control and manage cookies in various ways through your browser settings. Please keep in mind that removing or blocking cookies may impact your experience on the Site. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

Cookies Used on This Site